We want every order to meet your expectations. If you are not satisfied with an eligible purchase, you may request a return in accordance with this policy.
Return Period
Eligible items may generally be returned within 30 days after delivery.
Products submitted for return should normally meet the following requirements:
- Unused and in original condition
- Suitable for resale
- Returned with original packaging where applicable
- Accompanied by all original accessories and components
Items Not Eligible
Certain products may be excluded from returns, including:
- Personalized products
- Customized or made-to-order items
- Digital products
- Gift cards
- Final-sale merchandise
- Items that have been used or damaged after delivery
Additional product-specific restrictions may apply.
Return Review
Once a return request is received, the applicable product and order information may be reviewed.
Returned merchandise may also be inspected after arrival.
If the item meets the return requirements, the refund process will begin.
Refunds
Approved refunds are normally issued to the original payment method.
The time required for funds to become available depends on your payment provider or financial institution and may vary.
Shipping charges are generally not refundable unless otherwise stated or required by applicable law.
Damaged or Incorrect Items
If your order arrives damaged, defective, or contains an incorrect product, please contact us promptly.
Photos or additional order information may be requested to help determine the appropriate resolution.
Depending on the circumstances, we may offer a replacement, refund, or another suitable solution.
Return Shipping Costs
For returns requested because of personal preference or a change of mind, the customer may be responsible for return shipping costs.
Returns resulting from an incorrect shipment, defective product, or damage may be handled separately.